Privacy Policy

Last updated 01/28/2023 

1. Privacy and Security  

1.1 WaitLess Inc. does not store any personal information related to the Merchant or the Merchant’s customers outside of Merchant’s pertinent email information. Data Storage includes as follows: 

Usage Details of your visits to, and use of, our Apps, including traffic data, order data, logs, and other communication data and the content that is accessible on the App.  

Device Information about the computer, mobile device, and internet connection, operating system, browser type.  

User information may be sold to third parties.  

1.2 The information WaitLess Inc. collects automatically is statistical data and does not include Personal Information. It helps WaitLess Inc. to improve our Website, Apps, and other Services and to deliver better and more personalized services, including by allowing WaitLess Inc. to: 

Estimate WaitLess Inc. audience size and usage patterns. 

Store information about preferences, allowing WaitLess Inc. to customize WaitLess Inc.’s Apps and other Services to the customer’s and merchant’s interests and preferences. 

Speed up processes and adjust the layout.  

1.3 We will not sell data from minors.  

1.4 Accessing, modifying, or deleting your information 

In some jurisdictions, applicable law may provide a right for individuals to access, modify, or delete their personal data. You may contact us directly to request access to, or modification or deletion of, your information. We may not be able to provide access to, or modify or delete, your information in all circumstances. 

2. How long will your personal data be used

We will use your personal data for as long as necessary based on why we collected it and what we use it for. This may include our need to satisfy a legal, regulatory, accounting, or reporting requirement. 

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.  

In general terms, we will retain your personal data for as long as is necessary for the purposes identified in this Privacy Notice, including to provide our Services, to comply with legal obligations, to enforce and prevent violations of our Terms, to protect against fraudulent activity, and to defend our legal rights, property and users. 

3. Cookies 

3.1 This Cookies Notice describes the use of online cookies by WaitLess Inc. This Cookies Notice applies to the websites that we own or control and which post a link to this Cookies Notice. 

3.2 Our websites and apps may use both session cookies and persistent cookies to provide you with a more personal and interactive experience on our websites. 

Session cookies allow a website to remember your actions during a browsing session and expire once your close your web browser. Session cookies may be used for a variety of purposes, such as remembering that you logged in to one of our websites. 

Persistent cookies – are stored on your device and may continue to exist until they expire or you delete them. Persistent cookies may be used for a variety of purposes, including remembering users’ preferences and choices when using a site or to target advertising. 

Cookies can be categorized either as first-party or third-party cookies. Our websites and apps use both types of cookies: 

First-party cookies – First-party cookies are set directly by us, from the domain name of the website displayed in the URL window. 

Third-party cookies – Third-party cookies are cookies that are set by a domain name other than the one being visited by the user.  We may also permit our service providers or partners to set cookies directly on our website and apps from their own domain name; these, too, are third-party cookies. 

3.3 You can typically remove or reject cookies via your browser settings. This will set your cookie preferences for all sites, not just the WaitLess Inc. sites.  In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” menus).  Many browsers are set to accept cookies until you change your settings.  

If you do not accept our cookies, you may experience some inconvenience in your use of our websites. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our websites. 

Please note that this Cookies Notice does not apply to, and we are not responsible for, the cookie practices of third-party websites to which we may link from our sites.

3.4 When you use our website, third parties who place cookies on our website will have access to cookie data. We do not control the storage or access to these cookies.  You should review the privacy and cookie policies of these services to find out how these third parties use cookies and whether your cookie data will be transferred to a third country. 

3.5 We will retain all cookies for as long as we need them to provide our services to you. If you’d like to remove or block our sites from using cookies, you may do so via your browser settings. 

3.6 We may change this Cookies Notice at any time and we would encourage you to review the notice from time to time to stay informed of how we are using cookies. 

4. Changes to this Privacy Notice 

We reserve the right to modify this Privacy Notice at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Notice, we will notify you by updating the date of this Privacy Notice and posting it on our website and in app stores where our mobile applications covered by this Privacy Notice are available for download. We may (and, where required by law, will) also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through our website or mobile applications.  

Any modifications to this Privacy Notice will be effective upon our posting of the new terms and/or upon implementation of the new changes (or as otherwise indicated at the time of posting). In all cases, your continued use of our products or services after the posting of any modified Privacy Notice indicates your acceptance of the terms of the modified Privacy Notice. 

5. Contact Us 

If you have any questions, concerns, or complaints about this Privacy Notice or our privacy practices, or to request access to your personal data, you may contact our founder, Steven So, at stevenso@waitlessapps.com or 978-758-6081.